When will I receive my order?

Our current processing time is 1- 5 days. When you get to checkout, you will see your shipping time.


Can I return or exchange my order?

We currently do not accept returns or exchanges, but if there is a problem with your order, please do not hesitate to email us at info@itojuara.com.


How can I edit my shipping address after I have placed an order?

Email info@itojuara.com as soon as possible so we can update the information before we create a label and ship out your order.


Where do you ship?

We are a US based company, so we ship domestically. We will resume international shipping soon. Please subscribe to our email list to get updated when!


If my skin type is not listed under a product, does that mean I can't use it?

No actually! We put the skin type we believe will benefit the most from that specific product. Other skin types may use it and receive benefits as well.


How do I get free shipping?

For domestic shipping, if you spend $65 or more you automatically qualify for free shipping (no code needed).